COVID-19: Year in Review


  • Onsite visits essentially dropped to zero—except for emergency dental and a small selection of other services that could only be provided in person.
  • Pharmacy pick-up was moved to outside AFC’s front door.
  • Staff who could do their jobs remotely started working from home. Transitioned majority of services to telehealth.
  • Increased hours for our only paid medical provider (almost all care at AFC is given by volunteers) from part- to full-time to meet urgent patient needs and hold telehealth visits. Brought two staff nurses back out of retirement to help implement crisis response protocols and meet increased mental health needs.


  • Fiberoptic connection established between AFC and Virginia Hospital Center for speedy, secure electronic health data transfer.
  • First telehealth appointment with a volunteer physician (Dr. Michael Rapp on April 16th)
  • Social Services Case Manager referrals for critical non-medical resources like food, rental assistance, and transportation increase by 46%.
  • PPP funding application approved.
  • Frontline staff morale boosted thanks to nearly daily lunch donations from local businesses, churches, board members, and Arlington families.


  • Successfully advocated for a walk-through COVID-19 testing site in partnership with Arlington County for low-income, uninsured/under-insured residents without a car (including many AFC patients). To date, over 12,000 individuals have received testing at the site.
  • Positive test rates in 22204 are double that of any other Arlington zip code—they will remain consistently double or higher throughout the crisis.


  • Expanded beyond emergency dental care-only and began serving patients whose partials, dentures, and crowns were ready to be delivered.
  • Began offering telehealth physical therapy appointments.


  • AFC Board adopts new strategic plan to guide our work through the pandemic.


  • First volunteer nurse came back onsite to provide patient discharge instructions.
  • Resumed offering all dental services except for cleanings.


  • Held Annual Benefit Gala virtually—and thanks to our generous, loyal supporters we met our goal of raising 25% of our operating budget.
  • AFC received Arlington Chamber of Commerce’s Best Business Award in the Nonprofit Category.


  • In partnership with the County, Arlington Community Foundation, Community Foundation for Northern Virginia, Northern Virginia Health Foundation, Safeway Foundation, a handful of individual donors, and seven nonprofit partners, purchased/distributed
    over $600,000 in grocery gift cards to those with difficulty accessing food distribution sites during the pandemic. Through this effort, roughly 500 low-income, food insecure Arlington families are receiving up to $1,200 ($200/month for 3-6 months).


  • VHC and Arlington County began vaccinating AFC’s frontline staff and clinical volunteers to assist in the county-wide vaccination effort.


  • Partnered with Virginia Hospital Center to provide our first 50 high-risk patients access to the COVID-19 vaccine.
  • Joined Arlington’s Complete Vaccination Committee to help lead the community’s efforts to achieve high vaccination rates.


  • In partnership with the County, became an official COVID-19 vaccination site. Began holding 2-3 vaccine clinics per week, vaccinating 60-100 patients per clinic.

Read our entire 2021 Spring Newsletter

Coming to the Table: Addressing Food Insecurity During the Pandemic
AFC’s Vaccine Clinics
Patient Story: Maria
Letter from the President: Arlington Free Clinic’s Role in Ensuring Vaccine Equity
Recognizing Jim Cole, President & CEO of Virginia Hospital Center, Friend of AFC
Transitioning to a Post-COVID-19 World Through a Mix of Virtual & Onsite Care
Spring 2021 Updates